SHIPPING & ORDER PROCESSING

Orders are processed within 48 business hours unless otherwise noted or on weekends. Processing time does not include carrier transit time. (Our company business days are Monday through Wednesday shipping and office hours Monday-Thursday. We close at 5pm central standard time)

Shipping timeframes selected at checkout reflect time in transit after the order has been processed and released to the carrier. Seasonal delays, promotional events, high-volume periods, or preorders will be noted on the product page or via sitewide notification and WILL delay your shipment. 

100% SATISFACTION - Delivery Guarantee

100% SATISFACTION GUARANTEE IN CASE OF LOSS, DAMAGE, OR THEFT. WHAT QUALIFIES FOR REPLACEMENT? PLEASE SEE RETURN AND REFUND POLICY.

By opting into our Delivery Guarantee, we will replace you're order in the case that it is lost, stolen or damaged. Contacting our customer service team is easy. With evidence you provide to support your submission, we can replace your original order within days!

To get started, simply reach out to us at justdoughit@twisteddough.shop within 30 days of placing your order.