Privacy policy

PRIVACY POLICY

UPDATED AUG. 22, 2026

At Twisted Dough, we value your privacy just as much as we value good dough. 💜

This Privacy Policy describes how Twisted Dough (“Twisted Dough,” “we,” “us,” or “our”) collects, uses, shares, and protects your personal information when you visit our website, make a purchase, communicate with us, or otherwise interact with our services (collectively, the “Site”).

By using our Site, you acknowledge the practices described in this Privacy Policy.

PERSONAL INFORMATION WE COLLECT

When you visit our Site, we may automatically collect certain information about your device and how you interact with the Site.

This may include:

  • Web browser information
  • IP address
  • Time zone
  • Device information
  • Cookies installed on your device
  • Pages or products you view
  • Websites or search terms that referred you to our Site
  • How you browse and interact with our Site
  • Date and time information

We refer to this type of information collectively as “Device Information.”

COOKIES & TRACKING TECHNOLOGIES

We may collect Device Information using technologies including:

  • Cookies — Small data files placed on your device or computer that help websites remember information about your visit and may contain a unique identifier.
  • Log Files — Records that track actions occurring on the Site and may collect information such as your IP address, browser type, internet service provider, referring/exit pages, and date/time stamps.
  • Web Beacons, Tags & Pixels — Electronic technologies used to record information about how visitors browse and interact with our Site.
  • Analytics & Advertising Technologies — Technologies that help us understand Site performance, measure advertising effectiveness, and provide advertising that may be more relevant to you.

You may be able to manage certain cookie preferences through your browser settings or privacy controls available on our Site.

Disabling certain cookies may affect the functionality of portions of the Site.

ORDER & CUSTOMER INFORMATION

When you make a purchase, attempt to make a purchase, create an account, communicate with us, or otherwise interact with Twisted Dough, we may collect information including:

  • Name
  • Billing address
  • Shipping address
  • Email address
  • Phone number
  • Order history
  • Payment and transaction information
  • Customer service communications
  • Account information
  • Information you voluntarily provide to us

Payment information is processed through our payment providers. Twisted Dough does not necessarily directly store complete payment-card information.

Throughout this Privacy Policy, we may refer to Device Information, Order Information, and other identifiable information collectively as “Personal Information.”

HOW WE USE YOUR PERSONAL INFORMATION

We use Personal Information to operate our business and provide our products and services.

This may include using your information to:

  • Process and fulfill orders
  • Process payments
  • Arrange shipping and delivery
  • Provide invoices and order confirmations
  • Communicate with you regarding your order
  • Provide customer service
  • Manage customer accounts
  • Detect and prevent fraud or suspicious transactions
  • Improve and optimize our Site
  • Understand how customers interact with our Site
  • Measure the effectiveness of marketing and advertising
  • Personalize your shopping experience
  • Provide marketing communications when permitted
  • Comply with legal and regulatory obligations
  • Protect Twisted Dough, our customers, and our rights

We may also use aggregated or de-identified information for analytics, research, business planning, and other legitimate business purposes.

HOW WE SHARE PERSONAL INFORMATION

We may share Personal Information with third parties that help us operate our business and provide our services.

These may include:

  • E-commerce and website providers
  • Payment processors
  • Shipping and fulfillment providers
  • Analytics providers
  • Marketing and advertising platforms
  • Email and text-message providers
  • Fraud-prevention and security providers
  • Customer service providers
  • Professional advisers and other service providers

For example, Shopify powers our online store and processes certain information in connection with your use of our Site and purchases.

We may also disclose Personal Information when reasonably necessary to:

  • Comply with applicable laws or regulations
  • Respond to subpoenas, court orders, search warrants, or other lawful requests
  • Investigate or prevent fraud
  • Enforce our agreements and policies
  • Protect our legal rights, property, customers, or others
  • Complete a business transaction such as a merger, acquisition, financing, reorganization, or sale of assets

We do not sell your personal information for money.

Certain advertising or analytics activities, however, may be considered a “sale,” “sharing,” or “targeted advertising” under some privacy laws. Where required, eligible consumers may have the right to opt out of these activities.

BEHAVIORAL & TARGETED ADVERTISING

We may use Personal Information and certain online activity information to provide advertisements or marketing communications that we believe may be relevant to you.

This can include working with advertising and analytics providers to:

  • Measure advertising performance
  • Understand customer behavior
  • Show advertisements based on Site activity
  • Reach previous Site visitors
  • Build or measure advertising audiences

Depending on where you live, you may have the right to opt out of certain targeted advertising, sharing, or sale of Personal Information.

You can also manage certain advertising preferences directly through the applicable advertising platform and through available browser, cookie, or Site privacy controls.

EMAIL MARKETING

If you subscribe to Twisted Dough email marketing, we may send you promotional emails regarding products, launches, sales, special offers, recipes, company news, and other Twisted Dough content.

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in our marketing emails.

Transactional communications regarding your purchases, account, shipping, or customer-service matters may still be sent when necessary.

TEXT MARKETING NOTIFICATIONS

By subscribing to Twisted Dough text notifications, you agree to receive recurring automated marketing text messages from us regarding our products, promotions, and services at the phone number you provided.

Consent to receive marketing text messages is not a condition of purchase.

Message frequency may vary. Message and data rates may apply.

You may opt out of marketing text messages at any time by replying STOP. You may receive a final message confirming your opt-out request.

Reply HELP for assistance.

Additional terms disclosed when you enroll in our text-message program may also apply.

YOUR PRIVACY RIGHTS

Depending on where you live, applicable privacy laws may provide you with certain rights regarding your Personal Information.

These rights may include the right to:

  • Request access to Personal Information we maintain about you
  • Request correction of inaccurate Personal Information
  • Request deletion of certain Personal Information
  • Request information regarding how Personal Information is used or disclosed
  • Obtain a copy of certain Personal Information
  • Opt out of certain targeted advertising, sharing, or sales of Personal Information
  • Withdraw consent where processing is based on consent
  • Appeal certain decisions regarding a privacy request, where required by law

These rights are not absolute and may be subject to legal exceptions.

We may need to verify your identity before processing certain privacy requests.

Twisted Dough will not discriminate against you for exercising privacy rights provided to you under applicable law.

INTERNATIONAL CUSTOMERS

If you access our Site from outside the United States, please understand that your Personal Information may be processed or stored in the United States, Canada, or other countries where Twisted Dough or our service providers operate.

These countries may have data-protection laws that differ from those in your country of residence.

Where required by applicable law, appropriate safeguards may be used for international transfers of Personal Information.

DO NOT TRACK & PRIVACY SIGNALS

Some browsers offer a “Do Not Track” setting.

Because there is not a universally accepted standard for responding to traditional Do Not Track signals, our Site may not respond to all such signals.

Where required by applicable law and supported by our systems, we may recognize legally applicable browser-based privacy preference signals.

DATA RETENTION

We retain Personal Information for as long as reasonably necessary to:

  • Fulfill orders
  • Maintain business and transaction records
  • Provide customer service
  • Prevent fraud
  • Resolve disputes
  • Enforce agreements
  • Meet tax, accounting, regulatory, and other legal obligations

When Personal Information is no longer reasonably required, we may delete, anonymize, or otherwise dispose of it in accordance with applicable law.

DATA SECURITY

We take reasonable administrative, technical, and organizational measures designed to protect Personal Information in our possession.

However, no internet transmission, electronic storage system, or security measure can be guaranteed to be 100% secure.

Customers are also responsible for protecting their account credentials and should notify us if they believe their account or Personal Information has been compromised.

CHILDREN'S PRIVACY

Our Site and products are intended for a general audience and are not directed toward children under 13 years of age.

We do not knowingly collect Personal Information from children under 13.

If you believe a child has provided Personal Information to us inappropriately, please contact us so we can review the matter and take appropriate action.

THIRD-PARTY WEBSITES & SERVICES

Our Site may contain links to websites, platforms, or services operated by third parties.

Twisted Dough is not responsible for the privacy, security, or content practices of third-party websites or services.

We encourage you to review the privacy policies of third parties before providing them with Personal Information.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes to our business practices, technology, services, legal requirements, or regulatory obligations.

When we make changes, we may update the “Updated” date at the top of this policy.

Your continued use of our Site after an updated Privacy Policy becomes effective is subject to the updated policy, to the extent permitted by applicable law.

CONTACT US

Real people. Real help. 100% Twisted. 💜

If you have questions about this Privacy Policy, would like additional information about our privacy practices, or would like to submit an applicable privacy request, please contact Twisted Dough:

Twisted Dough
Attn: Privacy Compliance
1426 E. Washington Ave.
Jonesboro, AR

Email: jonesborototalhealth@gmail.com

We value the trust you place in Twisted Dough and are committed to handling your Personal Information responsibly.