Email: justdoughit@twisteddough.shop
Phone: 870-272-8200 (Phone calls only)
Business Hours: Monday-Friday 8am-4:30pm CST. If you're calling outside of these hours we will get back to you ASAP. Please allow 24-48 hours to receive a reply. Thank you for your patience.
Messages sent on Instagram or Facebook will be directed to the email above as those platforms are not used for customer service.
Our Kindness Policy
At Twisted Dough, we believe in providing exceptional customer service and we expect the same kindness and respect in return. We are committed to offering personalized support and ensuring that you always have a real person to assist you, whether by phone or email. However, we ask that all communication remains respectful.
Rude, abusive, or disrespectful messages will not be tolerated and will not receive a response. We genuinely enjoy helping our customers and strive to maintain a positive, kind, and supportive environment for everyone.
Your kindness helps us continue delivering great service, and we truly appreciate your understanding. We are here to help and look forward to assisting you with whatever you need!